Terry Byrne (of the Taplin Group of Companies) has been Property Manager of my rental Unit for a number of years. As a country client, her professional contribution to the successful management of my suburban property has been exceptional. Terry is so very effective in the role because of her strong “people skills” and an innate ability to match the needs of both her tenant and landlord. She is personable, considerate and efficient, in the provision of excellent service to each of her clients. Terry is also very well versed in the legalities and vagaries of her vocation. She is perceptive and diplomatic in conflict situations and has competently dealt with potential difficulties, without skipping a beat. Thank you, Terry – well done, I always feel like a special person, not just a client, in my dealings with you. I would recommend Taplin and your services to family and friends without hesitation.
Terry has managed our city property for the last 5 years. She has found and retained reliable tenants throughout this period and kept our property in great condition. Terry is very accessible and responsive to requests, and a real pleasure to deal with. She is quick to identify and address maintenance and repairs and let us know any questions or concerns from our tenants. The network of trades and services that Terry has access to for maintenance, cleaning etc. are of a high quality and reliable. We feel that our investment property is in very safe hands. Regards
It is almost a year since we engaged the services of Terry as our Property Manager. Terry has been a Godsend to us, making the process of tenanting our property stress-free and uncomplicated. We love the fact that Terry wants the best for both us as landlord and for the tenant renting our home. We are impressed with her up to date knowledge of Tenancy Regulations/Legislation, her professional and ethical standards, her friendly demeanour and her honesty. Without fail she always follows up communications, addresses issues promptly and delivers on her word. We have no hesitation in recommending Terry.”
Terry has managed our portfolio for over 12 years and I would highly recommend her for anyone looking for a Property Manager who will take great care of their portfolio. Terry’s tenant selection, property maintenance and expense control has been excellent. Most of all, we rely on her honesty and integrity. Communication with Terry is outstanding, and I feel that we can call at any time for her expert opinion. It makes our life a lot easier knowing we don’t have to worry about those properties and that they are in good hands. We are extremely grateful to have Terry as our Property Manager. Kind regards Dani & Colin
Dani & Colin
Terry did a tremendous job finding 6 quality tenants for a group of units I redeveloped, the units were rented out quickly for the price I was asking. I could not have been happier with the outcome and continue to be very happy with the ongoing service I receive from Terry. I could not recommend Terry or the team from Taplins’ more highly”. Thank you,
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