Terry Byrne (of the Taplin Group of Companies) has been Property Manager of my rental Unit for a number of years. As a country client, her professional contribution to the successful management of my suburban property has been exceptional.
Terry is so very effective in the role because of her strong “people skills” and an innate ability to match the needs of both her tenant and landlord. She is personable, considerate and efficient, in the provision of excellent service to each of her clients.
Terry is also very well versed in the legalities and vagaries of her vocation. She is perceptive and diplomatic in conflict situations and has competently dealt with potential difficulties, without skipping a beat.
Thank you, Terry – well done, I always feel like a special person, not just a client, in my dealings with you.
I would recommend Taplin and your services to family and friends without hesitation.